Shipping Policy
Last updated: 01 January 2026
At ASTRONIX, we are committed to delivering your orders in a timely and secure manner. This Shipping Policy explains how orders are processed, shipped, and delivered when you shop with us.
1. Shipping Locations
We currently ship our products across India. Orders will be delivered to the shipping address provided at checkout.
2. Order Processing Time
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Orders are processed within 1–3 business days after successful payment confirmation.
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Orders placed on Sundays or public holidays will be processed on the next working day.
3. Delivery Time
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Standard Delivery: 3–7 business days, depending on your location.
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Delivery timelines may vary due to courier service availability, weather conditions, public holidays, or remote delivery areas.
You will receive order confirmation and tracking details via email or SMS once your order is shipped.
4. Shipping Charges
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Shipping charges, if applicable, will be clearly displayed at checkout before payment.
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Any free-shipping offers or promotional discounts will be mentioned on the website.
5. Packaging
All products are carefully packed to ensure they reach you in good condition. We take extra care to protect items during transit.
6. Shipping Partners
We work with reliable third-party courier and logistics providers to ensure safe and timely delivery of your orders.
7. Delays & Failed Deliveries
While we strive to deliver within the estimated timeframe, delays may occur due to factors beyond our control. In case of unusual delays or failed delivery attempts, please contact our support team for assistance.
8. Incorrect Address Details
Please ensure your shipping address, phone number, and PIN code are accurate. ASTRONIX is not responsible for delays or non-delivery caused by incorrect or incomplete address information.
9. Order Tracking
Once your order is shipped, tracking details will be shared via email or SMS, allowing you to monitor the status of your delivery.
10. Contact Us
For any shipping-related queries or concerns, please contact us:
ASTRONIX SOLUTIONS PRIVATE LIMITED
📧 Email: info@astronixshop.com
📞 Phone: +91 8971530353
📌 Address: FIRST FLOOR, OFFICE NO-101, PLOT NO. E-44,
Jawahar Park, Behind Hira Sweets, Laxmi Nagar,
New Delhi, East Delhi, Delhi – 110092